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Thank you for your interest in our practice! Sustaining Health Acupuncture strives to treat each individual with clarity and compassion on their journey toward optimal health.
New patient appointments require a $25 deposit in order to reserve your appointment time. The $25 will be credited toward your appointment fee.
If you have questions about what type of appointment to schedule, please feel free to call or text our office at 859-475-6841. We're happy to help!
If you arrive more than 10 minutes past your appointment time based on our UTC, we may request that you reschedule. Our rescheduling policy is as follows:
When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please call our office as soon as you know you will not be able to make your appointment. If cancellation is necessary, we request that you call or cancel online at least 24 hours in advance. Appointments cancelled less than 24 hours before the appointment time, or appointments for which you arrive more than 10 minutes late or do not show, are considered a late cancellation or no show. For the second occurrence, you will be charged a $25 missed appointment fee. For all future occurrences, you will be charged the full price of the missed appointment. Thank you for your understanding and cooperation!
PLEASE NOTE THAT WE CANNOT TREAT YOU WITHIN 24 HOURS OF RECEIVING A VACCINATION.